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IT Resources
 
 
关系管理
 
 

关系管理概述
The Relationship Management Report
http://www.teradatalibrary.com/rmr
Relationship Management in the IT Channel: A New Opportunity for Competitive Advantage
http://www.frontlinehq.com/research/execsum.pdf
Enterprise Channels Relationship Management
http://www.ciol.com/content/services/ebiz/domain.asp?thid=2
Visibility and Velocity Are the Key to A Successful Buyer-Supplier Relationship
http://uwexeced.com/manufacturing/opman/Article2.htm
Vignette V6 Relationship Management Server
http://www.vignette.com/CDA/Site/0,2097,1-1-1489-2982,00.html
 

客户关系管理
see CRM Links Above
 

供应商关系管理
SRM: An Analytic Approach to Optimizing Procurement
http://www.dmreview.com/master.cfm?NavID=55&EdID=2150
SRM: An Analytic Approach to Strategic Sourcing
http://www.intellor.com/ebii/messages/72/2045.html
SRM Overview
http://www.entomo.com/of_overview.htm
SRM Solutions
http://www.manugistics.com/solutions/srm.asp
Create Competitive Advantage with SRM
http://www.peopletalkonline.com/en/new/peopletalk/jul2001/news_createcompet.html
Supplier Discovery Supplier Filter - The Thing To Do in "02"
http://www.supplierinsight.com/news/articles/newsart0102filter.htm
The 1-2-3 of the Supplier Funnel Methodology for Supplier Discovery
http://www.supplierinsight.com/news/articles/newsart0102funnel.htm
SAP mySAP SRM
http://www.sap.com/solutions/srm/
SAS SRM
http://www.sas.com/solutions/srm/
JD Edwards SRM
http://www.jdedwards.com/public/0,1921,0%257E189%257E,00.html
PeopleSoft SRM
http://www.peoplesoft.com/corp/en/products/line/scm/suite_sup_rela_mgmt.asp
Integrate and Leverage Your Supplier Base with PeopleSoft SRM
http://www.peoplesoft.com/corp/en/ent_strat/articles/supplier_srm.asp
ISM SRM Certificate Program
http://www.napm.org/Conferences/CertificateProgram/CertificateProgram03.cfm
 

伙伴关系管理
What is CRM & PRM
http://www.frontlinehq.com/crm.htm
Defining A PRM
http://www.frontlinehq.com/epartner/articles/ep1099.htm
PRM: A Critical eBusiness Strategy for a Multi-Channel World
http://www.frontlinehq.com/epartner/articles/prm0800.htm
PRM and The Extended Enterprise
http://www.frontlinehq.com/epartner/articles/phase2.htm
PRM: The Next Revolution
http://www.saleslobby.com/OnlineMagazine/0900/channelmanagement_jkrist.asp
Sales & Marketing Automation Making the Connection
http://www.frontlinehq.com/epartner/articles/sma_prm.pdf
New Solutions To Enhance Partner Relationships
http://www.frontlinehq.com/epartner/articles/CW1298.htm
8 Practices Make Perfect
http://www.frontlinehq.com/epartner/articles/sc0700.htm
Getting the Most out of Channels with ePartner Best Practices
http://www.frontlinehq.com/epartner/articles/ep2000a.htm
Channel Management
http://www.infoworld.com/articles/fe/xml/01/10/08/011008fechannel.xml
SIEBEL PRM
http://www.siebel.com/products/prm/index.shtm
PRM System
http://www.lsegil.com/prm.htm
ePartner Resource Center
http://www.frontlinehq.com/epartner.htm
PRM Products Hub
http://www.capterra.com/categories.tcl?cat=prm
 

职工关系管理
ERM
http://www.siebel.com/products/erm/
ERM: Reduce Administrative Costs, Increase Employee Productivity
http://www.kpmgconsulting.com/solutions/enterprise_solutions/emp_relationship_mgmt.html
Employee relationship management helps retailers offer flexibility, use workforce efficiently
http://www.andersen.com/website.nsf/content/IndustriesProductsRetailResourcesERM!OpenDocument
From CRM To ERM
http://www.richgerson.com/assets/uploads/FROM_CRM_TO_ERM.pdf
Will ERM Raise Efficiency
http://www.zdnet.co.uk/itweek/analysis/2001/32/enterprise/erm/
SIEBEL ERM Product Description
http://www.siebel.com/products/erm/product_module_descr.shtm
Talent Relationship Management (TRP)
http://www.brassring.com/employer/site.asp?SiteId=2
 

虚拟团队和企业
Why Virtual Teams? The New Way To Work
http://www.netage.com/Learning/Publications/VirtualTeams/C1_Why/C1_index.html
Everything's Coming Up Virtual
http://www.acm.org/crossroads/xrds4-1/organ.html
Virtual Teams: Reaching Across Space, Time, and Organizations with Technology (Book) 1997
http://www.amazon.com/exec/obidos/ISBN%3D0471165530/103-4869190-2115857
Working Globally with The Internet: Virtual Teams
http://www.jobuniverse.com/newsservices/index.cfm?fuseaction=Detail&newsArt=region&newsId=24068
Virtual Corporations & Outsourcing
http://www.brint.com/EmergOrg.htm
Virtual Corporations, Human Issues, and Information Technology
http://www.brint.com/interview/astdint.htm
Virtual Culture and Virtual Architecture
http://carbon.cudenver.edu/~mryder/itc_data/culture.html
Supporting Software Development in Virtual Enterprise
http://jodi.ecs.soton.ac.uk/Articles/v01/i04/Noll/
Cartography and GIS: Extending Collaborative Tools to Support Virtual Teams
http://www.geovista.psu.edu/publications/amm/ammP00.pdf
Cooperative Technology for Virtual Enterprises: Learning From CSCW
http://www.informatik.uni-bonn.de/~prosec/virto/IT-Vision97.pdf
Virtual Enterprising: 25 Principles of Proven Practice
http://www.ejeisa.com/nectar/journal/05/01.htm
Self Describing Layered Systems for Advanced Virtual Enterprises
http://www.ejeisa.com/nectar/journal/05/02.htm
Information Infrastructure for the Industrial Virtual Enterprise
http://deslab.mit.edu/DesignLab/dicpm/position/hardwick.html
Information Technology for Virtual Enterprises
http://caad.arch.ethz.ch/info/pdf/itvu_eia8.pdf
Knowledge Management in Virtual Networks
http://www.ejeisa.com/nectar/journal/06.htm
E-Business and Virtual Enterprises Managing B2B Cooperation (Book) 2001
http://www.wkap.nl/prod/b/0-7923-7205-0?a=1
Virtual Product Development Teams
http://www.pdcinc.com/practice/virtual.html
Virtual Reality Helps Virtual Team Deliver Real Results
http://www.pdcinc.com/insights/bpr_aug00_Virtual.html
Knowledge Networking: Creating Collaborative Enterprises (Book) 1999
http://www.skyrme.com/pubs/knet.htm
Virtual Organization
http://www.seanet.com/~daveg/articles.htm
Virtual Teams Portal
http://www.virtual-team-portal.com/library.html
Virtual Organization Net VoNet
http://www.virtual-organization.net/CGI/resource/res_link_result.asp
Articles On Virtual Enterprises
http://www.ejeisa.com/nectar/journal/06.htm
 

协同工作和环境
Report on Virtual Collaborative Environments
http://www.fxpal.com/ConferencesWorkshops/cve/Report.htm
Virtual Environments
http://www.insead.edu/CALT/Encyclopedia/ComputerSciences/VR/
ICE - Interactive Collaborative Environment
http://www.sandia.gov/ICE/
Collaborative Knowledge Building Environment
http://www.csdl.tamu.edu/CKBE/
Modeling and Analysis of Collaborative Virtual Environments
http://www.euro-link.org/images/PDF/Yi_CollabVirtualEnv_IEEE.pdf
Computer Supported Collaborative Work (CSCW) Home
http://orgwis.gmd.de/
The Domain and Goals of CSCW
http://ksi.cpsc.ucalgary.ca/courses/547-95/pfeifer/cscw_domain.html
Managing CSCW
http://sirius.ac.upc.es/~jordi/docs/ercim/ercim.html
CSCW Links
http://www.telekooperation.de/cscw/
http://www.cms.dmu.ac.uk/~richmond/bib.html
CSCW Bibliography
http://www.telekooperation.de/cscw/cscw-biblio.html
CSCW & Groupware Links
http://www.usabilityfirst.com/cscw.html
CSCW Resources
http://carbon.cudenver.edu/~mryder/itc_data/cscw.html
http://dcr.rpi.edu/cscw.html
http://www.gpsi.com/cscw.html
CSCW Related Pages
http://arirang.snu.ac.kr/~leeko/CSCW/cscw-links.html
CSCW Research Centre
http://www.ul.ie/~cscw/
CSCW Research Group
http://www.comp.lancs.ac.uk/sociology/CSCW.html
Collaborative Learning and New Technologies
http://olt-bta.hrdc-drhc.gc.ca/publicat/69018exesum_e.html
 
 

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