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Business Process Outsourcing(134)
业务流程外包

Business Process Outsourcing (BPO)

		http://www.outsourcing.org/Directory/Business_Process/
		http://www.answers.com/topic/business-process-outsourcing
		http://www.ncs.com.sg/documents/bp_outsource_china.pdf
		http://www.indianchild.com/outsourcing/business%20process%20outsourcing.htm
		http://www.e-isn.com/bpo_paper.htm
		http://www.bitpipe.com/tlist/Business-Process-Outsourcing.html
		http://h20219.www2.hp.com/services/cache/83010-0-0-225-121.html
		http://www.computerworld.com/managementtopics/outsourcing/story/0,10801,55557,00.html
		http://www.templeton.ox.ac.uk/oxiim/bpo.htm
		http://www.ida.gov.sg/idaweb/marketing/infopage.jsp?infopagecategory=factsheet:broadband&infopageid=I3431
		http://www.sourcingmag.com/outsource_by_function/bpo_business_process_outsourcing.html
		http://www.path2usa.com/articles/ita0122.htm
		http://www.kanbay.com/servicesandsolutions_managedsolutions_bpo.asp
		http://ebstrategy.com/research/bpo.html
		http://bpo.starmatrimonials.com/
		http://www.itbusinessedge.com/taxonomy/?t=7434
		http://www.tutorial-reports.com/business/outsourcing/bpo/tutorial.php?PHPSESSID=156cd25cad8b570ee1d1a47049ebd2fa
		http://www.outsourcingcentral.com/topic_type.asp?type=5&cate=4

Business Process Outsourcing Definition

http://www.mariosalexandrou.com/glossary/business_process_outsourcing.asp

Business Process Outsourcing: The Next Wave

http://www.dlapiper.com/zh-CHS/global/events/Detail.aspx?event=578

Business Process Outsourcing Overhyped ?

http://www.internetnews.com/ent-news/article.php/3071001

BPO India

http://www.bpoindia.org/

Business Process Outsourcing Services

http://www.eds.com/services/bpo/

Business Process Outsourcing Solutions

http://www.core3inc.com/

Business Process Outsourcing (Bpo) Insight Webcast Series – Stakeholder Value and Technology in BPO

http://www.sap.com/community/pub/events/2006_03_01_BPO/index.epx?logonStatusCheck=0

Business Process Outsourcing Overview

http://www.cognizant.com/services/bpo/bpo_over.htm

U.S. Finance and Accounting Business Process Outsourcing (BPO) Services 2005 Vendor Analysis: A Competitive Landscape Study

http://www.idc.com/getdoc.jsp?containerId=34326

Trends In BPO and Back-Office Solutions

http://www.apioutsourcing.com/bpo/index.html

Successful Business Process Outsourcing

http://sloanreview.mit.edu/smr/issue/2006/winter/01/

IT Firms Expand From PCs to Payroll

http://news.zdnet.com/2100-9595_22-980495.html

Research On Outsourcing

http://www.valuenotes.biz/bpo/outsourcingresearch.asp

BPO Battle Heats Up

http://www.infoworld.com/article/05/02/28/09NNbpo_1.html

IT-Enabled Business Process Outsourcing

http://eclipse-sp.com/outsourcing/content/view/75/310/

Consultative Business Process Outsourcing (BPO)

http://www.goarticles.com/cgi-bin/showa.cgi?C=158901

Outsourcing Help Desk Pays Benefits In Asset Management

http://techrepublic.com.com/5100-10878_11-5692320.html

Business Process Outsourcing: Process, Strategies, and Contracts (Book 1999)

http://www.amazon.com/gp/product/047134821X/104-3789047-7202339?v=glance&n=283155

BPO Providers: More Than You Think

http://www.sourcingmag.com/offsite.asp?A=Fr&Url=http://www.equaterra.com/articles/BPO_May.pdf

Challenges With Offshore Business Process Outsourcing

http://www.sourcingmag.com/offsite.asp?A=Fr&Url=http://www.hroassociation.org/resources/
research_reports/Challenges%20With%20Offshore%20BPO.pdf

Diving Into BPO

http://www.sourcingmag.com/offsite.asp?A=Fr&Url=http://www.mayerbrown.com/publications/article.asp?id=897&nid=6

Move From Tactical To Strategic Sourcing

http://www.sourcingmag.com/content/c050914a.asp

Business Process Outsourcing: IT Makes The Call

http://www.infoworld.com/article/06/02/27/75278_09FEbpo_1.html?s=feature

Business Process Outsourcing: IT Takes The Helm

http://www.computerworld.com.au/index.php/id;666117320;relcomp;1

Asia/Pacific Business Process Outsourcing Services

http://www.idc.com/getdoc.jsp?containerId=IDC_P8623

Business Process Outsourcing Characteristics

http://www.idc.com/getdoc.jsp?containerId=IDC_P8623#IDC_P8623_genericsection5

European Business Process Outsourcing (BPO) Forecast and Analysis, 2001-2006 (Book 2002)

http://www.amazon.com/gp/product/B00006H3FR/104-3789047-7202339?v=glance&n=551440

Everything Must Go: Business Process Outsourcing

http://www.cfo.com/article.cfm/3001269

Essentials Of Business Process Outsourcing (Book 2005)

http://www.powells.com/biblio?isbn=0471709875

Does BPO Have A Future ?
Is Business Process Outsourcing Killing Itself?

http://www.cioinsight.com/article2/0,1540,1923126,00.asp

Business Process Outsourcing Grows Up

http://www.thechannelinsider.com/article2/0,1895,1757692,00.asp

Managing Risk To Maximize Value In Business Process Outsourcing: A Process Oriented Approach

http://www2.cio.com/higher/report3503.html

Business Process Outsourcing (BPO) = Global Fusion

http://www.goarticles.com/cgi-bin/showa.cgi?C=158902

Business Process Outsourcing Report

http://sourcinginterests.org/Google.htm

Finance & Accounting BPO: The Next Wave

http://www.capgemini.com/industries/financial/solutions/finance_bpo/

Business Process Outsourcing – A Market Overview

http://www.gartner.com/1_researchanalysis/focus_areas/sourcing/sourcing021902/sourcing021902.html

Worldwide and U.S. Business Process Outsourcing (BPO) 2005-2009 Forecast: Market Opportunities by Horizontal Business Functions

http://www.marketresearch.com/product/display.asp?productid=1169518&g=1

Business Process Outsourcing Challenges Web Hosting

http://www.thewhir.com/features/bpo-challenge.cfm

Business Process Outsourcing in the Philippines

http://www.answers.com/topic/business-process-outsourcing-in-the-philippines

How To Prepare A Network For BPO

http://www.networkworld.com/careers/2006/020606man.html

European Financial Services Embrace Horizontal Business Process Outsourcing (BPO) Services

http://www.crm2day.com/news/crm/115218.php

Business Process Outsourcing: Gartner Reports

http://www.out-law.com/page-4356

Business Process Outsourcing - Captive Operation or Third-Party Vendor?

http://www.syntelinc.com/syntelligence/index.aspx?id=190

The Secret of Organizational Success: Business Process Outsourcing

http://www.ebizq.net/white_papers/5453.html

HR Business Process Outsourcing

		http://www.paconsulting.com/insights/hr_transformation/outsourcing/
		http://www.deloitte.com/dtt/cda/doc/content/US_Consulting_HRBPO_Nov9_2005.pdf

Outsourcers Scramble for BPO

http://www.eweek.com/article2/0,1895,1883092,00.asp

CIO Challenge: Business Process Outsourcing

http://www.wallstreetandtech.com/features/showArticle.jhtml?articleID=174400040

Business Process Outsourcing Model

http://www.machrotech.com/services/business_process_outsourcing_model.asp

The Rise of Business-Process Outsourcing

http://www.informationweek.com/story/showArticle.jhtml?articleID=53700078

Siebel Systems Launches Global Business Process Outsourcing Alliance Program

http://www.siebel.com/news-events/press_releases/2004/040823_bpo.shtm

Business Process Outsourcing: Implications For Process and Information Integration

http://www.crito.uci.edu/pdf/ITBmit1.pdf

BPO: It’s About More Than Cost Savings

http://www.itbusinessedge.com/item/?ci=1698

When It Comes BPO, Buyer Beware

http://www.itbusinessedge.com/item/?ci=6160

SAP Launches New BPO Support Program

http://www.itbusinessedge.com/item/?ci=6171

Business Process Outsourcing: The Future Is Clear

http://www.logicacmg.com/pSecured/admin/countries/_app/assets/bpo_vs_3pl_white_paper_final.pdf

BPO White Papers, Case Studies

http://whitepaper.crn.com/cmpcrn/search/browse/55033/55033.jsp

BPO Providers Information

http://www.keyitsolutions.com/asp/oslevel1/solutions/101/

Business Process Outsourcing: The Vendors Perspective

http://www.csc.com/features/2004/9.shtml

Business Process Outsourcing Provides Mitigation of Risks for Organizations

http://www.tmcnet.com/channels/call-center-outsourcing/articles/643-business-process-outsourcing-provides-mitigation-risks-organizations.htm

BPO Information

http://www.business.com/directory/management/consulting_services/business_process/outsourcing/

Business Process Outsourcing: Pros & Cons

http://www.clomedia.com/content/templates/clo_article.asp?articleid=910&zoneid=67

Offshore Business Process Outsourcing

		http://www.emarketer.com/Report.aspx?outsource_sep04
		http://www.it-analysis.com/channels/research.php?code=EM-2151&pg=0

BPO Business Models

http://www.tutorial-reports.com/business/outsourcing/bpo/models.php?PHPSESSID=5f2a60ff24a0f9964d22c5b2ee6f50cf

Types of BPO Services

http://www.tutorial-reports.com/business/outsourcing/bpo/type-of-services.php?PHPSESSID=5f2a60ff24a0f9964d22c5b2ee6f50cf

BPO Best Practices

http://www.tutorial-reports.com/business/outsourcing/bpo/best-practices.php?PHPSESSID=5f2a60ff24a0f9964d22c5b2ee6f50cf

BPO Drivers and Inhibitors

http://www.tutorial-reports.com/business/outsourcing/bpo/drivers-inhibitors.php?PHPSESSID=5f2a60ff24a0f9964d22c5b2ee6f50cf

Evolution of BPO

http://www.tutorial-reports.com/business/outsourcing/bpo/evolution.php?PHPSESSID=5f2a60ff24a0f9964d22c5b2ee6f50cf

What Constitutes BPO ?

http://www.tutorial-reports.com/business/outsourcing/bpo/what-constitutes.php?PHPSESSID=5f2a60ff24a0f9964d22c5b2ee6f50cf

BPO Introduction

http://www.tutorial-reports.com/business/outsourcing/bpo/introduction.php?PHPSESSID=5f2a60ff24a0f9964d22c5b2ee6f50cf

Security And Fraud Concerns Slow Down BPO Plans

http://www.forrester.com/Research/Document/Excerpt/0,7211,37269,00.html

The BPO/Apps Outsourcing Tug Of War

http://www.forrester.com/Research/Document/Excerpt/0,7211,34657,00.html

Near-Term Growth Of Offshoring Accelerating

http://www.forrester.com/Research/Document/Excerpt/0,7211,34426,00.html

BPO Best Practices

http://www.forrester.com/ER/Research/Brief/Excerpt/0,1317,32285,00.html

Knowledge Process Outsourcing (KPO) To Dwarf Business Process Outsourcing (BPO) In The Future

http://www.blogsource.org/2005/08/knowledge_proce.html

Q&A About BPO

http://experts.about.com/q/Careers-Business-1481/Business-Process-Outsourcing.htm

Overview of Business Process Outsourcing Vendors in China

http://www.giichinese.com.tw/chinese/id31687-outsourcing.html

Mechanization & BPO (Business Process Outsourcing)

http://www.buzzle.com/editorials/11-5-2004-61227.asp

BPO White Papers

http://whitepapers.esj.com/esj2/search/browse/55033/55033.jsp

Is Offshore Business Process Outsourcing Running Aground?

http://www.cioinsight.com/article2/0,1540,1817759,00.asp

Business Process Outsourcing: The Competitive Advantage

http://www.allbusiness.com/periodicals/article/851751-1.html

BPO Providers Directory

http://neotitans.com/resources/bpo-1.html

Business Process Outsourcing (BPO) 2005 Germany Report

http://www.cio.de/studien/it-service-management/10017/index.html

Norway Business Process Outsourcing (BPO) Market Forecast and Analysis, 2003-2008

http://www.gii.co.jp/english/id20798_norway_business.html

Business Process Outsourcing Revenue To Increase 11% In 2003

http://www.channelminds.com/article.php3?id_article=508

BPO Is Little More Than IT Outsourcing By a Different Name ?or Is It?

http://www.globalexpense.com/gecorpnew/artBPO0503.html

Learning BPO

http://www.niit.com/Enterprises/Corp_Index.asp?section=Enterprise&L1=Solutions&L2=Learning%20BPO

Making HR BPO Work

http://www.deloitte.com/dtt/article/0,1002,sid%253D26551%2526cid%253D103692,00.html

Operational Excellence in Business Process Outsourcing is Key to Creating Value for the Mid-Market

http://www.primezone.com/newsroom/news.html?d=93830

BPO Basics

http://www.247customer.com/bpothinktank/bpobasics.asp

DomesticCallCenter Comes of Age

http://www.dqindia.com/content/industrymarket/bpo/2004/104031701.asp

Call Center BPO

http://www.offshorexperts.com/index.cfm/fa/map.call_center_bpo

CallCenter BPO Black Eye

http://www.line56.com/articles/default.asp?NewsID=6477

OffshoringCallCenter and BPO Services to Asia Pacific: A Winning Strategy

http://itresearch.forbes.com/detail/RES/1135951506_995.html

Call Center Theft May Bust India’s BPO Boom

http://www.itbusinessedge.com/item/?ci=1987

Contact Center BPO