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Business Process Outsourcing(134)
业务流程外包
Business Process Outsourcing (BPO)
http://www.outsourcing.org/Directory/Business_Process/
http://www.answers.com/topic/business-process-outsourcing
http://www.ncs.com.sg/documents/bp_outsource_china.pdf
http://www.indianchild.com/outsourcing/business%20process%20outsourcing.htm
http://www.e-isn.com/bpo_paper.htm
http://www.bitpipe.com/tlist/Business-Process-Outsourcing.html
http://h20219.www2.hp.com/services/cache/83010-0-0-225-121.html
http://www.computerworld.com/managementtopics/outsourcing/story/0,10801,55557,00.html
http://www.templeton.ox.ac.uk/oxiim/bpo.htm
http://www.ida.gov.sg/idaweb/marketing/infopage.jsp?infopagecategory=factsheet:broadband&infopageid=I3431
http://www.sourcingmag.com/outsource_by_function/bpo_business_process_outsourcing.html
http://www.path2usa.com/articles/ita0122.htm
http://www.kanbay.com/servicesandsolutions_managedsolutions_bpo.asp
http://ebstrategy.com/research/bpo.html
http://bpo.starmatrimonials.com/
http://www.itbusinessedge.com/taxonomy/?t=7434
http://www.tutorial-reports.com/business/outsourcing/bpo/tutorial.php?PHPSESSID=156cd25cad8b570ee1d1a47049ebd2fa
http://www.outsourcingcentral.com/topic_type.asp?type=5&cate=4
Business Process Outsourcing Definition
http://www.mariosalexandrou.com/glossary/business_process_outsourcing.asp
Business Process Outsourcing: The Next Wave
http://www.dlapiper.com/zh-CHS/global/events/Detail.aspx?event=578
Business Process Outsourcing Overhyped ?
http://www.internetnews.com/ent-news/article.php/3071001
BPO India
http://www.bpoindia.org/
Business Process Outsourcing Services
http://www.eds.com/services/bpo/
Business Process Outsourcing Solutions
http://www.core3inc.com/
Business Process Outsourcing (Bpo) Insight Webcast Series – Stakeholder Value and Technology in BPO
http://www.sap.com/community/pub/events/2006_03_01_BPO/index.epx?logonStatusCheck=0
Business Process Outsourcing Overview
http://www.cognizant.com/services/bpo/bpo_over.htm
U.S. Finance and Accounting Business Process Outsourcing (BPO) Services 2005 Vendor Analysis: A Competitive Landscape Study
http://www.idc.com/getdoc.jsp?containerId=34326
Trends In BPO and Back-Office Solutions
http://www.apioutsourcing.com/bpo/index.html
Successful Business Process Outsourcing
http://sloanreview.mit.edu/smr/issue/2006/winter/01/
IT Firms Expand From PCs to Payroll
http://news.zdnet.com/2100-9595_22-980495.html
Research On Outsourcing
http://www.valuenotes.biz/bpo/outsourcingresearch.asp
BPO Battle Heats Up
http://www.infoworld.com/article/05/02/28/09NNbpo_1.html
IT-Enabled Business Process Outsourcing
http://eclipse-sp.com/outsourcing/content/view/75/310/
Consultative Business Process Outsourcing (BPO)
http://www.goarticles.com/cgi-bin/showa.cgi?C=158901
Outsourcing Help Desk Pays Benefits In Asset Management
http://techrepublic.com.com/5100-10878_11-5692320.html
Business Process Outsourcing: Process, Strategies, and Contracts (Book 1999)
http://www.amazon.com/gp/product/047134821X/104-3789047-7202339?v=glance&n=283155
BPO Providers: More Than You Think
http://www.sourcingmag.com/offsite.asp?A=Fr&Url=http://www.equaterra.com/articles/BPO_May.pdf
Challenges With Offshore Business Process Outsourcing
http://www.sourcingmag.com/offsite.asp?A=Fr&Url=http://www.hroassociation.org/resources/
research_reports/Challenges%20With%20Offshore%20BPO.pdf
Diving Into BPO
http://www.sourcingmag.com/offsite.asp?A=Fr&Url=http://www.mayerbrown.com/publications/article.asp?id=897&nid=6
Move From Tactical To Strategic Sourcing
http://www.sourcingmag.com/content/c050914a.asp
Business Process Outsourcing: IT Makes The Call
http://www.infoworld.com/article/06/02/27/75278_09FEbpo_1.html?s=feature
Business Process Outsourcing: IT Takes The Helm
http://www.computerworld.com.au/index.php/id;666117320;relcomp;1
Asia/Pacific Business Process Outsourcing Services
http://www.idc.com/getdoc.jsp?containerId=IDC_P8623
Business Process Outsourcing Characteristics
http://www.idc.com/getdoc.jsp?containerId=IDC_P8623#IDC_P8623_genericsection5
European Business Process Outsourcing (BPO) Forecast and Analysis, 2001-2006 (Book 2002)
http://www.amazon.com/gp/product/B00006H3FR/104-3789047-7202339?v=glance&n=551440
Everything Must Go: Business Process Outsourcing
http://www.cfo.com/article.cfm/3001269
Essentials Of Business Process Outsourcing (Book 2005)
http://www.powells.com/biblio?isbn=0471709875
Does BPO Have A Future ?
Is Business Process Outsourcing Killing Itself?
http://www.cioinsight.com/article2/0,1540,1923126,00.asp
Business Process Outsourcing Grows Up
http://www.thechannelinsider.com/article2/0,1895,1757692,00.asp
Managing Risk To Maximize Value In Business Process Outsourcing: A Process Oriented Approach
http://www2.cio.com/higher/report3503.html
Business Process Outsourcing (BPO) = Global Fusion
http://www.goarticles.com/cgi-bin/showa.cgi?C=158902
Business Process Outsourcing Report
http://sourcinginterests.org/Google.htm
Finance & Accounting BPO: The Next Wave
http://www.capgemini.com/industries/financial/solutions/finance_bpo/
Business Process Outsourcing – A Market Overview
http://www.gartner.com/1_researchanalysis/focus_areas/sourcing/sourcing021902/sourcing021902.html
Worldwide and U.S. Business Process Outsourcing (BPO) 2005-2009 Forecast: Market Opportunities by Horizontal Business Functions
http://www.marketresearch.com/product/display.asp?productid=1169518&g=1
Business Process Outsourcing Challenges Web Hosting
http://www.thewhir.com/features/bpo-challenge.cfm
Business Process Outsourcing in the Philippines
http://www.answers.com/topic/business-process-outsourcing-in-the-philippines
How To Prepare A Network For BPO
http://www.networkworld.com/careers/2006/020606man.html
European Financial Services Embrace Horizontal Business Process Outsourcing (BPO) Services
http://www.crm2day.com/news/crm/115218.php
Business Process Outsourcing: Gartner Reports
http://www.out-law.com/page-4356
Business Process Outsourcing - Captive Operation or Third-Party Vendor?
http://www.syntelinc.com/syntelligence/index.aspx?id=190
The Secret of Organizational Success: Business Process Outsourcing
http://www.ebizq.net/white_papers/5453.html
HR Business Process Outsourcing
http://www.paconsulting.com/insights/hr_transformation/outsourcing/
http://www.deloitte.com/dtt/cda/doc/content/US_Consulting_HRBPO_Nov9_2005.pdf
Outsourcers Scramble for BPO
http://www.eweek.com/article2/0,1895,1883092,00.asp
CIO Challenge: Business Process Outsourcing
http://www.wallstreetandtech.com/features/showArticle.jhtml?articleID=174400040
Business Process Outsourcing Model
http://www.machrotech.com/services/business_process_outsourcing_model.asp
The Rise of Business-Process Outsourcing
http://www.informationweek.com/story/showArticle.jhtml?articleID=53700078
Siebel Systems Launches Global Business Process Outsourcing Alliance Program
http://www.siebel.com/news-events/press_releases/2004/040823_bpo.shtm
Business Process Outsourcing: Implications For Process and Information Integration
http://www.crito.uci.edu/pdf/ITBmit1.pdf
BPO: It’s About More Than Cost Savings
http://www.itbusinessedge.com/item/?ci=1698
When It Comes BPO, Buyer Beware
http://www.itbusinessedge.com/item/?ci=6160
SAP Launches New BPO Support Program
http://www.itbusinessedge.com/item/?ci=6171
Business Process Outsourcing: The Future Is Clear
http://www.logicacmg.com/pSecured/admin/countries/_app/assets/bpo_vs_3pl_white_paper_final.pdf
BPO White Papers, Case Studies
http://whitepaper.crn.com/cmpcrn/search/browse/55033/55033.jsp
BPO Providers Information
http://www.keyitsolutions.com/asp/oslevel1/solutions/101/
Business Process Outsourcing: The Vendors Perspective
http://www.csc.com/features/2004/9.shtml
Business Process Outsourcing Provides Mitigation of Risks for Organizations
http://www.tmcnet.com/channels/call-center-outsourcing/articles/643-business-process-outsourcing-provides-mitigation-risks-organizations.htm
BPO Information
http://www.business.com/directory/management/consulting_services/business_process/outsourcing/
Business Process Outsourcing: Pros & Cons
http://www.clomedia.com/content/templates/clo_article.asp?articleid=910&zoneid=67
Offshore Business Process Outsourcing
http://www.emarketer.com/Report.aspx?outsource_sep04
http://www.it-analysis.com/channels/research.php?code=EM-2151&pg=0
BPO Business Models
http://www.tutorial-reports.com/business/outsourcing/bpo/models.php?PHPSESSID=5f2a60ff24a0f9964d22c5b2ee6f50cf
Types of BPO Services
http://www.tutorial-reports.com/business/outsourcing/bpo/type-of-services.php?PHPSESSID=5f2a60ff24a0f9964d22c5b2ee6f50cf
BPO Best Practices
http://www.tutorial-reports.com/business/outsourcing/bpo/best-practices.php?PHPSESSID=5f2a60ff24a0f9964d22c5b2ee6f50cf
BPO Drivers and Inhibitors
http://www.tutorial-reports.com/business/outsourcing/bpo/drivers-inhibitors.php?PHPSESSID=5f2a60ff24a0f9964d22c5b2ee6f50cf
Evolution of BPO
http://www.tutorial-reports.com/business/outsourcing/bpo/evolution.php?PHPSESSID=5f2a60ff24a0f9964d22c5b2ee6f50cf
What Constitutes BPO ?
http://www.tutorial-reports.com/business/outsourcing/bpo/what-constitutes.php?PHPSESSID=5f2a60ff24a0f9964d22c5b2ee6f50cf
BPO Introduction
http://www.tutorial-reports.com/business/outsourcing/bpo/introduction.php?PHPSESSID=5f2a60ff24a0f9964d22c5b2ee6f50cf
Security And Fraud Concerns Slow Down BPO Plans
http://www.forrester.com/Research/Document/Excerpt/0,7211,37269,00.html
The BPO/Apps Outsourcing Tug Of War
http://www.forrester.com/Research/Document/Excerpt/0,7211,34657,00.html
Near-Term Growth Of Offshoring Accelerating
http://www.forrester.com/Research/Document/Excerpt/0,7211,34426,00.html
BPO Best Practices
http://www.forrester.com/ER/Research/Brief/Excerpt/0,1317,32285,00.html
Knowledge Process Outsourcing (KPO) To Dwarf Business Process Outsourcing (BPO) In The Future
http://www.blogsource.org/2005/08/knowledge_proce.html
Q&A About BPO
http://experts.about.com/q/Careers-Business-1481/Business-Process-Outsourcing.htm
Overview of Business Process Outsourcing Vendors in China
http://www.giichinese.com.tw/chinese/id31687-outsourcing.html
Mechanization & BPO (Business Process Outsourcing)
http://www.buzzle.com/editorials/11-5-2004-61227.asp
BPO White Papers
http://whitepapers.esj.com/esj2/search/browse/55033/55033.jsp
Is Offshore Business Process Outsourcing Running Aground?
http://www.cioinsight.com/article2/0,1540,1817759,00.asp
Business Process Outsourcing: The Competitive Advantage
http://www.allbusiness.com/periodicals/article/851751-1.html
BPO Providers Directory
http://neotitans.com/resources/bpo-1.html
Business Process Outsourcing (BPO) 2005 Germany Report
http://www.cio.de/studien/it-service-management/10017/index.html
Norway Business Process Outsourcing (BPO) Market Forecast and Analysis, 2003-2008
http://www.gii.co.jp/english/id20798_norway_business.html
Business Process Outsourcing Revenue To Increase 11% In 2003
http://www.channelminds.com/article.php3?id_article=508
BPO Is Little More Than IT Outsourcing By a Different Name ?or Is It?
http://www.globalexpense.com/gecorpnew/artBPO0503.html
Learning BPO
http://www.niit.com/Enterprises/Corp_Index.asp?section=Enterprise&L1=Solutions&L2=Learning%20BPO
Making HR BPO Work
http://www.deloitte.com/dtt/article/0,1002,sid%253D26551%2526cid%253D103692,00.html
Operational Excellence in Business Process Outsourcing is Key to Creating Value for the Mid-Market
http://www.primezone.com/newsroom/news.html?d=93830
BPO Basics
http://www.247customer.com/bpothinktank/bpobasics.asp
DomesticCallCenter Comes of Age
http://www.dqindia.com/content/industrymarket/bpo/2004/104031701.asp
Call Center BPO
http://www.offshorexperts.com/index.cfm/fa/map.call_center_bpo
CallCenter BPO Black Eye
http://www.line56.com/articles/default.asp?NewsID=6477
OffshoringCallCenter and BPO Services to Asia Pacific: A Winning Strategy
http://itresearch.forbes.com/detail/RES/1135951506_995.html
Call Center Theft May Bust India’s BPO Boom
http://www.itbusinessedge.com/item/?ci=1987
Contact Center BPO
http://www.ambergrissolutions.com/contact-center.htm
ContactCenter Solution For A BPO Company
http://www.gtllimited.com/casestudies/ContactCenterSolutionforaBPOCompany.pdf
CustomerContactCenter Outsourcing
http://www.outsourcing.org/Directory/Call_Center/Contact_Center/
NA ContactCenter Outsourcing Strengthens
http://www.destinationcrm.com/articles/default.asp?ArticleID=5770
最新研究:业务流程外包将主导全球外包市场
http://www.dlufl.edu.cn/it/index.php?option=com_content&task=view&id=40&Itemid=49
业务流程外包展望
http://searchcio.techtarget.com.cn/ciozjdysummary/328/2121828.shtml
企业外包服务(BPO) 展望
http://www.istis.sh.cn/list/list.asp?id=424
全球外包服务发展的五大趋势
http://www.investchina.com.cn/chinese/zhuanti/xxsb/876007.htm
中国BPO渐行渐近软件服务外包趋势不可阻挡
http://e.chinabyte.com/1/2185501.shtml
业务流程外包BPO成为中国企业的新“蛋糕”
http://www.ccw.com.cn/cio/research/qiye/htm2004/20041129_11YEE.asp
东软刘积仁:业务流程外包正由印度向中国转移
http://www.nou.com.cn/cms/hyzx/4534/page.action
埃森哲业务流程外包全球总裁:中国是关键
http://www.dfdaily.com/ReadNews.asp?NewsID=59541
业务流程外包机会在哪里印度专家如是说
http://industry.ccidnet.com/art/14/20040412/101943_1.html
为什么业务流程外包
http://www.12manage.com/methods_outsourcing_zh.html
东软BPO(业务流程外包)解决方案
http://www.chinabbc.com.cn/news/news.asp?newsid=20051215105737717&classid=106123102
企业业务流程外包
http://www.camelotchina.com/bpo.asp
IDC: 业务流程外包支出和挑战俱增
http://www.ccw.com.cn/news2/other/indusdata/htm2004/20040509_15OS6.asp
SAP制定业务流程外包新标准发布BPO路线图
http://www.cnetnews.com.cn/news/softwares/story/0,3800055189,39367300,00.htm
策略分析: 如何发展商务流程外包
http://www.amteam.org/static/79/79028.html
解析中国IT外包市场
http://industry.ccidnet.com/art/1163/20040102/78817_1.html
印度外包业衍生不安全性 BPO 形象大受影响
http://www.cnetnews.com.cn/news/softwares/story/0,3800055189,39380021,00.htm
 

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