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Change Management(125)
变更管理

Change Management

		http://www.itilworld.com/europe/service-support_changeman.htm
		http://www.itilfoundations.com/cat_processes/changemanagement/
		http://itil.tso.co.uk/change_management.html
		http://www.remedy.com/solutions/documents/datasheets/rmdy_change.pdf

ITIL Change Management

		http://www.itilsurvival.com/ITILChangeManagement.html
		http://www.infra-corp.com/ITIL/ITIL-change-management.asp
		http://www.itil-itsm-world.com/itil-3.htm
		http://www.chorussystems.com/resources/ITIL-Change-Management.html
		http://www.jcu.edu.au/questnet2004/pdfs/Steve_Walsh.pdf

ITIL Basics -- Change Management

http://whitepapers.techrepublic.com.com/webcast.aspx?&kw=ITIL+change+management&docid=169537

ITIL Change Management White Papers

http://whitepapers.techrepublic.com.com/search.aspx?kw=ITIL+change+management

Change Management White Papers

http://www.bitpipe.com/rlist/term/Change-Management.html

The True Value Of Change Management

http://itmanagement.earthweb.com/service/article.php/3527471

Change Management Software

http://www.axiossystems.com/six/en/products/change_management/

Building Effective & Auditable ITIL Change Management Processes in 4 Steps: Introduction and Phase 1 of the Visible Ops Methodology

http://whitepapers.zdnet.co.uk/0,39025945,60109185p-39000694q,00.htm

Need ITIL Best Practices? - Building Effective & Auditable ITIL Change Management Processes in 4 Steps: Phase 2 of the Visible Ops Methodology

http://whitepapers.techrepublic.com.com/webcast.aspx?&kw=ITIL+change+management&docid=166566

Building Effective & Auditable ITIL Change Management Processes in 4 Steps: Phase 3-4 of the Visible Ops Methodology

http://whitepapers.techrepublic.com.com/webcast.aspx?&kw=ITIL+change+management&docid=109186

Four Steps to Effective and Auditable ITIL Change Management Processes

http://visibleops.tripwire.com/visops_steps.cfm

Above and Beyond Change Management

		http://www.pervigil.com/PDF/HP/ITIL-Change%20Mgt%20White%20Paper.pdf
		http://whitepapers.zdnet.co.uk/0,39025945,60102583p-39000428q,00.htm

ITIL Change Management Practitioner (3 Days Course)

		http://www.remarc.co.uk/remarcprofdev/outlines/RP0065.htm
		http://www.remarc.co.uk/remarcitil/courses/change.htm

ITIL Practitioner’s Certificate In Change Management

http://www.ddls.com.au/VendCourseDet/ITL/60/ITILPrCM.htm

Change & Configuration Management

http://www.remedy.com/international/chinese/ccm.html

ITIL Training As A ‘Management Of Change’ Tool

http://whitepapers.techrepublic.com.com/casestudy.aspx?&kw=ITIL+change+management&docid=167048

Using FootPrints For Change Management

http://whitepapers.techrepublic.com.com/whitepaper.aspx?&kw=ITIL+change+management&docid=115077

Change Management and The Service Desk

http://whitepapers.techrepublic.com.com/whitepaper.aspx?&kw=ITIL+change+management&docid=106794

ITIL Change, Configuration, and Release Management: Reduce the Business Risk of Change

http://whitepapers.techrepublic.com.com/whitepaper.aspx?&kw=ITIL+change+management&docid=169826

BMC Change Management Express: Keeping Up With Changing Environments

http://whitepapers.techrepublic.com.com/whitepaper.aspx?&kw=ITIL+change+management&docid=169694

How Voyence's Lifecycle Approach to Infrastructure Change Management Can Support ITIL Best Practices

http://whitepapers.techrepublic.com.com/whitepaper.aspx?&kw=ITIL+change+management&docid=170039

Magic Change Management: Keeping Up With Changing Environments

http://whitepapers.techrepublic.com.com/whitepaper.aspx?&kw=ITIL+change+management&docid=134993

ITIL Best Practices and IT Governance: Optimizing IT Change, Control, and Compliance Processes

http://whitepapers.techrepublic.com.com/webcast.aspx?&kw=ITIL+change+management&docid=169584

Change Management and Business Process Management Webinar

http://whitepapers.techrepublic.com.com/webcast.aspx?&kw=ITIL+change+management&docid=112147

Minimize the Business Impact of Change: Why the ITIL Configuration Management Process Is the Key

http://whitepapers.techrepublic.com.com/webcast.aspx?&kw=ITIL+change+management&docid=169590

The Love Triangle - Config, Change and Release

http://whitepapers.techrepublic.com.com/whitepaper.aspx?&kw=ITIL+change+management&docid=167198

Managing Change for Compliance, Control and Efficiency: AlterPoint's DeviceAuthority - An Executive Perspective

http://whitepapers.techrepublic.com.com/whitepaper.aspx?&kw=ITIL+change+management&docid=167203

Change and Patch Management Audit Controls

http://whitepapers.techrepublic.com.com/webcast.aspx?&kw=ITIL+change+management&docid=166574

Change Management Do’s and Don’ts

http://www.itsmwatch.com/itil/article.php/3512091

Change Management Without Configuration Management

http://www.itilcommunity.com/modules.php?name=Forums&file=viewtopic&t=122

Service Requests vs. Change Requests

http://www.itilcommunity.com/modules.php?name=Forums&file=viewtopic&t=1224

Change Freeze - How, When and Why It Needs to be Implemented

http://www.itilcommunity.com/modules.php?name=Forums&file=viewtopic&t=571

Some Questions About Risks On IT Change

http://www.itilcommunity.com/modules.php?name=Forums&file=viewtopic&t=1099

Change Management Workload/Resourcing

http://www.itilcommunity.com/modules.php?name=Forums&file=viewtopic&t=1013

Interface Between Change Management and Defined Projects

http://www.itilcommunity.com/modules.php?name=Forums&file=viewtopic&t=781

Change Management Questions

http://www.itilcommunity.com/modules.php?name=Forums&file=viewtopic&t=1190

What Should A Change Request Cover ?

http://www.itilcommunity.com/modules.php?name=Forums&file=viewtopic&t=971

What Is Your ITIL Change Management

http://www.itilcommunity.com/modules.php?name=Forums&file=viewtopic&t=925

Global Change Management

http://www.itilcommunity.com/modules.php?name=Forums&file=viewtopic&t=657

Change Advisory Board – CAB

http://www.itilcommunity.com/modules.php?name=Forums&file=viewtopic&t=600

“Change Authority” vs. CAB

http://www.itilcommunity.com/modules.php?name=Forums&file=viewtopic&t=775

Number of CABS

http://www.itilcommunity.com/modules.php?name=Forums&file=viewtopic&t=741

ITIL Change Management Board

http://www.itilcommunity.com/modules.php?name=Forums&file=viewtopic&t=323

Change Management-Post Implementation Review (PIR) Templates

http://www.itilcommunity.com/modules.php?name=Forums&file=viewtopic&t=744

CAB For Infrastructure Small Changes

http://www.itilcommunity.com/modules.php?name=Forums&file=viewtopic&t=631

Implementing Change Management

http://www.itilcommunity.com/modules.php?name=Forums&file=viewtopic&t=244

Change Management – Types / Categories

http://www.itilcommunity.com/modules.php?name=Forums&file=viewtopic&t=273

Change Management: Classification

http://www.itilcommunity.com/modules.php?name=Forums&file=viewtopic&t=169

Change X Release Management

http://www.itilcommunity.com/modules.php?name=Forums&file=viewtopic&t=161

Change Control

http://www.itilcommunity.com/modules.php?name=Forums&file=viewtopic&t=101

Using ITIL Only For Change Management

http://www.itilcommunity.com/modules.php?name=Forums&file=viewtopic&t=28

Change Management Goals

http://www.nextslm.org/itil/changemanagement.htm

ITIL Workshop: The Control Function for Change, Configuration and Release Mgnt

http://www1.pulsen.se/education/servlet/DocumentDisplay?documentId=1581&treeId=363&branchId=635

Change Management (Systems) White Papers

http://research.pcpro.co.uk/rlist/term/Change-Management-(Systems).html

CMDBs Enable Highly Effective Change and Configuration Management

		http://log.bitpipe.com/log/log?sid=3fcd1279-0b01-0000-0080-f5677b291bae&u=http%3A//wp.bitpipe.com/resource/org_950853956_91/9595_Summt_In_Network.pdf?site_cd=pcpr&uid=7f48e58c-0a01-0000-0080-f5677b291bae&s=pcpr&r=1141318906_264&o=
		http://research.pcpro.co.uk/detail/RES/1141318906_264.html

Effective Change Management through Application Performance Monitoring

http://research.pcpro.co.uk/detail/RES/1140197701_56.html

Change Management: Make Sure Everyone’s In Tune

http://www.computerweekly.com/Articles/2006/03/21/214838/Change+management+Make+sure+
everyone's+in+tune.htm

Change Management – ITIL Best Practices

http://www.unc.edu/remedy/change/

Change Management Implementation Checklist

http://www.unc.edu/remedy/documents/chng_checklist.doc

Change Advisory Board (CAB) Definition

		http://www.afora.nl/gl_change_advisory_board.shtml
		http://www.itsmf.com/bestpractice/lookupdetail.asp?LookupID=383

The Importance Of Change Advisory Board

http://whitepapers.zdnet.co.uk/0,39025945,60106881p-39000574q,00.htm

IT Change Management: CAB

http://www.its.qut.edu.au/resources/change_mgt/CAB/index.jsp

Change Management Plan (CMP)

http://www.fedbizopps.gov/FBOChangeMgmt-PM-10-18-02.doc

Request For Change Process

http://www.hl7.org.uk/version2group/RfCs/RfC%20Process.pdf

Change Management Process Solutions

http://www.ascom.de/flyer_cmps_de.pdf

Change Management: Mandatory Criteria

http://www.pinkelephant.com/NR/rdonlyres/84E1E6EB-33F5-467B-8192-4169CCD8E33E/314/PVChgMgtv21.pdf

The Ideal Security Patch Process

http://documents.bmc.com/products/documents/59/54/55954/55954.pdf

Administrative Handling of Change Requests for Regulatory Review Automated Support Systems

http://www.fda.gov/Cber/regsopp/80081.htm

Handling Change Requests

http://www.gantthead.com/discussions/discussionsTopicContainer.cfm?ID=7214

Procedure for Handling Change Requests (Enhancements) to Systemwide Information Systems

http://www.sdbor.edu/administration/information_technology/groups/tac/documents/procedure_handling_
change_requests_000.doc

Process Factsheet: Change Management

http://www.itil-itsm-world.com/change.pdf

ITIL Workshop: The Control Function for Change, Configuration and Release Mgnt

http://www1.pulsen.se/education/servlet/DocumentDisplay?documentId=1581&treeId=363&branchId=635

Change Management With Planning and Scheduling (CHAMPS)

http://www.research.ibm.com/champs/

Execution – Change Management

http://isb.wa.gov/tools/pmframework/execution/changemgmt.aspx

Scheduling Tool of Change Request Management

http://help.sap.com/saphelp_nw04/helpdata/en/fb/8a6b81ff7c44648c5405e2c603421b/content.htm

Mercury Automates Change Control Management

http://blogs.zdnet.com/BTL/?p=2948

Database Change Management

http://www.aldon.com/standards/database.html

Change Scheduling and To-Do Calendar

http://www.change-management-expert.com/features_calendar.html

10 Tips For Easing IT Change Management

http://www.infoworld.com/article/06/04/10/76340_15FEdisruptchange_1.html

An Improvisational Model of Change Management

http://ccs.mit.edu/papers/CCSWP191/ccswp191.html

Change & Configuration Management (C&CM) Plan

http://www.vita.virginia.gov/projects/cpm/templates/change-and-configuration-management-plan-template-1.2.doc

IBM Rational Configuration and Change Management

http://www.developers.net/external/1344

Change and Configuration Management Software

http://eii.knowledgestorm.com/kseii/search/browse/199/199.jsp

Change & Configuration Management Implementation Downloads

http://www.processwave.net/Downloads/CCM/ccm_implementation.htm

Change Theories: Stages Of Change Model

http://www.comminit.com/changetheories/ctheories/changetheories-56.html

Change Theories: Commitment To Change Model

http://www.comminit.com/changetheories/ctheories/changetheories-70.html

Stages Of Change Model

http://www.addictionalternatives.com/philosophy/stagemodel.htm

Transtheoretical Model/ Stages Of Change

http://hsc.usf.edu/~kmbrown/Stages_of_Change_Overview.htm

Detailed Overview of the Transtheoretical Model

http://www.uri.edu/research/cprc/TTM/detailedoverview.htm

Change Model Beckhard | Change Equation

http://www.12manage.com/methods_beckhard_change_model.html

Developing A Framework Or Model Of Change

http://ctb.ku.edu/tools/developframework/index.jsp

“Stages Of Change” Model

http://www.engenderhealth.org/res/onc/sti/preventing/sti6p2.html

A Model For Change and Improvement

http://www.squarewheels.com/articles2/change.html

The Concerns-Based Adoption Model (CBAM): A Model for Change in Individuals

http://www.nationalacademies.org/rise/backg4a.htm

Exponential Models: Continuous Change Model

http://www.k12science.org/curriculum/popgrowthproj/activity8.html

A Model for Overcoming Human Resistance to Change

http://www.asq.org/learn-about-quality/change-management/overview/tutorial.html

"ADKAR" - A Model for Change Management

http://www.change-management.com/tutorial-adkar-overview.htm

变更管理 (课程)